For Home Healthcare Agencies

    Do More for Every Client. Be There Between Every Visit.

    CareTogether's AI-powered voice companion extends your care into the hours when no caregiver is in the home: checking in regularly over friendly phone calls, catching changes early, and keeping families updated. So your agency can grow revenue while keeping costs down.

    Compassionate caregiver with an elderly client at home

    Understanding the Challenge

    Home Care Agencies Are Under Pressure

    Demand for home care has never been higher. But rising operational costs, reimbursement cuts, caregiver shortages, and tight margins are making it harder than ever to serve more clients, without burning out your team or eroding your bottom line.

    Aging at Home
    89%

    of seniors age at home today.1

    Population Boom
    32%

    increase in the 75+ population in 10 years.2

    Margin Pressure
    61%

    of home care operators say rising costs and client affordability limits growth.3

    Reimbursement
    −1.3%

    Medicare payment cut to home health agencies.4

    The CareTogether Solution

    Great care happens during the visit. Life happens in all the hours around it.

    Carey, CareTogether's AI voice companion, connects with your clients via friendly phone calls on the days no caregiver is scheduled. She administers the same wellness checks your caregivers would while monitoring additional health and wellness dimensions, and turns every conversation into scored results, early-warning alerts, and warm family updates.

    Elderly person at home with a walker

    Here's how it works with in-home health care providers

    CareTogether adds a high-touch service layer that augments your team: no new hires for you, no new app and no hardware in the client's home. Just a phone call, and the intelligence behind it.

    Carey Wheel for Home Health Care Agencies

    What Carey checks on every call

    Health and wellness dimensions, checked regularly.

    Caregiver viewing Margaret Johnson's Carey observations on a smartphone
    Caregivers see Carey's observations and check-in signals at the client level, surfaced from every call.

    Medications

    Taken as prescribed, missed doses, side effects, and upcoming refill needs.

    Eating & Hydration

    Appetite changes, meal quality, food and fluid intake.

    Pain & New Symptoms

    0–10 pain rating, shortness of breath, swelling, and complaints.

    Sleep & Energy

    Quality of rest, unusual fatigue, and sleep disruption.

    Mood & Anxiety

    Conversational depression and worry screening.

    Falls & Steadiness

    Recent falls, near-falls, balance issues, and mobility changes.

    Memory & Orientation

    New confusion, disorientation, or repeated questions.

    Social Connection

    Isolation, loneliness, and recent contact with family or friends.

    CareTogether connects everyone in the care circle

    Reach every client, every day, not just on visit days.

    Carey reaches clients on the days your caregivers aren't there. CareTogether connects the dots for everyone else: home care coordinators, families, and the clinicians who referred you.

    Senior woman talking on the phone at home, comfortable and engaged

    Clients

    Carey Connects with Clients

    Carey checks with clients via friendly phone calls: no new app, no new device, no new technology to learn. Just a familiar phone call, leaving your clients feeling heard and cared for.

    Adult daughter with elderly parent in a warm home setting

    Families

    Carey Updates Families

    After every Carey call, families receive a warm, plain-language update on how their loved one is doing. It's a real relationship, where families feel informed and included.

    Home care coordinator at work

    Care Coordinators

    Carey Supports Your Team

    Carey handles routine daily check-ins, wellness monitoring, and family communication so your coordinators can focus on their clients and higher value hands-on services.

    Physician consulting with an older patient and family member

    Referral Partners & Clinicians

    CareTogether Informs Care Teams

    CareTogether generates a longitudinal picture of each client's wellness, with validated assessment scores that discharge planners, primary care physicians, and specialists can rely on.

    Grow revenue and keep costs low

    Reach more clients without adding overhead

    Caregiver staffing is limited and clients can't absorb higher rates. Adding Carey is like adding more daily touchpoints for every client, without adding a single caregiver hour.

    The ROI Impact of CareTogether

    Improve Net Operating Income with CareTogether

    Improve Client Retention

    Dependable AI-companionship and family updates improve satisfaction and client retention.

    Increase Staff Capacity

    CareTogether absorbs routine check-ins, monitoring, scribing and documentation, so care coordinators can focus on more clients.

    Avoid Costly Hospitalizations

    Catch emotional and physical health concerns earlier through continuous AI-monitoring, offering proactive care and interventions.

    Extend Care Between Visits

    Carey checks on clients when caregivers aren't scheduled, surfacing concerns sooner.

    Fill Coverage Gaps

    When a shift can't be filled, Carey checks in, records the wellness update, and alerts your coordinator, so no client goes unmonitored.

    Generate New Revenue

    Provide families access to daily wellness updates, so they're informed and confident about their loved one's well-being.

    Surface Early Warnings

    Carey's structured assessments are scored and trended across calls. When something changes, your team knows right away.

    Give Your Team Time Back

    Carey handles routine check-ins, monitoring, and delivers automated updates, so your care team can focus on their client.

    Offer Added Companionship

    Address client loneliness and improve their well-being with friendly conversations, any time, day or night.

    Wellness observations, surfaced in one view

    Trended signals across every Carey call, ready for your coordinators to act on.

    Observations detail view for a client in the Care Hub
    Observations detail view, full client wellness signals at a glance.

    Validated assessments, scored automatically

    Deploy 20+ validated instruments by voice, no nursing hours spent administering.

    Assessment dashboard showing health trends and scores
    Validated clinical assessments, scored and interpreted for the care team.

    Pricing & Plans

    Customized for Your Agency

    Flexible affordable pricing tailored to your client volume and care model. Designed for non-medical home care agencies, skilled home health agencies, and blended care models. Plans begin at less than an hour of caregiver cost per month.

    Home Care Agency

    Tailored to your client volume and care model

    Features include:

    • Regularly scheduled client wellness calls with Carey, the AI Care Companion
    • Agency Care Hub dashboard and automated reporting
    • Family access to client-specific wellness updates
    • AI Care Assistant for answers to Medicare questions and access to resources
    • Real-time alerts routed to role-appropriate coordinators
    • Core wellness monitoring (8 dimensions) plus optional clinical assessments
    • Client-reported medication adherence tracking and missed-dose alerts
    • White-label option available — dedicated onboarding and ongoing support

    Frequently Asked

    Questions from Home Care Agencies

    Quick answers to what agency owners and care coordinators need to know before getting started.

    No. Carey connects with clients through ordinary phone calls on their existing landline or mobile phone. No app, no hardware, and no new technology is required.

    No. Carey extends your care team's reach on the days and times between visits. She handles routine wellness check-ins so your coordinators can focus on higher-value, hands-on care.

    When Carey detects a change or concern, she automatically alerts the appropriate care coordinator so your team can follow up promptly. Urgent issues trigger immediate notifications.

    Yes. CareTogether is HIPAA-compliant and hosted on SOC 2 Type II and HITRUST certified infrastructure. All client data is protected with HIPAA-grade encryption.

    Yes. CareTogether is designed for non-medical home care agencies, skilled home health agencies, and blended care models.

    Yes, Carey is best used as a supplementary assistant alongside human caregivers. As an AI companion, Carey is patient with repetitive questions and answers, doesn't judge or become bored or frustrated. Carey can prompt individuals to talk about past memories, family history, and old routines which can boost mood and engagement; and she can offer gentle reminders for meals, hydration, or daily schedules. Additionally, if Carey detects any confusion or agitation, Carey can change topics and gently conclude a call.

    A medical alert button responds to emergencies after they happen. Carey actively checks in with clients on a regular schedule, tracking wellbeing across key dimensions over time — catching gradual changes before they become crises.

    Most agencies are up and running within a few weeks. CareTogether provides dedicated onboarding and support to get your team configured quickly.

    Plans are tailored to your client volume and care model. Contact us for a customized quote.

    Grow Revenue. Improve Client Outcomes.

    Ready to do more for every client?

    Schedule a personalized demo and see how CareTogether fits into your care model: covering more clients, catching changes earlier, and keeping families close.

    Caregiver and elderly client in a warm in-home moment

    Sources

    1. 2022 AARP Home and Community Preferences Survey.
    2. U.S. Census Bureau, National Population Projections (2023).
    3. Home Care Association of America (HCAOA), Annual Operations Survey.
    4. Centers for Medicare & Medicaid Services (CMS), 2024 Home Health Prospective Payment System Final Rule.

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